RAIDO LUGGAGE have a 5-year warranty from the date they have been purchased, for manufactory damages only. Proof of purchase is required. Please, register on our web site www.raidoluggage.com to activate your warranty. The manufacturer, through its distributors, has the right to decide to repair or to replace the damaged product with one equal or similar according to availability. The warranty does not cover the deterioration of the product due to normal use nor the damages caused by bad use, or to airlines’ wrongful handling.